Ever wondered what it takes to keep an Airbnb running smoothly? From guest communication to last-minute fixes, managing a vacation rental is a whirlwind of activity. At JaxBnB, our property managers wear many hats to ensure every guest has a five-star experience—and that property owners never have to worry. Here’s a behind-the-scenes look at what a typical day looks like for one of our dedicated managers.

7:30 AM: Early Morning Prep

The day starts early with a review of the schedule. What’s on the agenda? Turnovers, guest arrivals, maintenance checks, and follow-ups on any pending tasks. Emails and messages are checked to ensure there are no urgent overnight issues from guests.

Highlight: Checking the day’s bookings and ensuring everything is on track for smooth turnovers.

9:00 AM: Property Inspections and Turnovers

The team heads out to inspect properties where guests have recently checked out. Every detail is reviewed, from cleanliness to inventory levels. Linens are replaced, toiletries restocked, and every surface gets a meticulous cleaning.

Pro Tip: A checklist is crucial. It ensures nothing gets overlooked, whether it’s verifying the Wi-Fi connection or fluffing the couch pillows just right.

11:30 AM: Maintenance and Quick Fixes

No two days are the same, and maintenance requests can pop up at any time. Whether it’s a leaky faucet or a jammed lockbox, quick problem-solving ensures that properties remain in top shape.

Common Issues: Minor plumbing fixes, light bulb replacements, or addressing wear and tear from previous guests.

1:00 PM: Lunch Break (and Checking Reviews!)

Even lunch breaks are productive. Reviews from recent guests are monitored to catch valuable feedback. If a glowing review pops up, it’s celebrated with the team. Constructive feedback? It’s used to improve processes and keep raising the bar.

Fun Fact: Positive reviews often mention the little details—like the welcome note or spotless bathrooms.

2:00 PM: Guest Communication

Afternoons are spent ensuring guests have all the information they need. From sending pre-arrival instructions to answering questions like “What’s the best seafood restaurant nearby?” or “Can I get a late checkout?”—timely and friendly communication is key.

Why It Matters: Guests remember responsive hosts. A fast reply can make the difference between an average stay and an exceptional one.

4:00 PM: Preparing for New Arrivals

The countdown begins for check-ins. Last-minute walkthroughs ensure every property is flawless. Welcome notes are left, and special touches—like a basket of local snacks or a guidebook—are double-checked.

Insider Tip: Personalized touches, like handwritten notes, make guests feel valued and welcomed.

6:30 PM: Wrapping Up and Planning Ahead

As the day winds down, tomorrow’s schedule is reviewed. Guest follow-ups, upcoming turnovers, and any long-term property needs are noted and assigned to the team. It’s all about staying one step ahead.

Why It Works: Proactive planning ensures a seamless experience for both guests and property owners.

It’s Not Just a Job; It’s a Passion

Managing vacation rentals isn’t just about keeping things running—it’s about creating memories for guests and peace of mind for property owners. At JaxBnB, our team takes pride in handling the details so you don’t have to.

Ready to Partner with Experts?

If managing your vacation rental feels overwhelming, let JaxBnB take the reins. Our property managers are dedicated to delivering exceptional service for both you and your guests. Contact us today to learn how we can make your Airbnb journey stress-free and successful!